Shipping Policy
Shipping Options
- Standard Shipping
- Delivery Time: 10-15 business days.
Delivery Times
Estimated delivery times vary based on your location and selected shipping method. Please note that delivery times are estimates and not guaranteed.
Shipping Costs
Shipping fees are calculated at checkout based on weight, dimensions, and destination. You can view the shipping cost before finalizing your purchase.
Free Shipping Thresholds
Enjoy free standard shipping on all orders.
International Shipping
We ship internationally to select countries. Delivery times and costs vary by destination.
- Customs Duties and Taxes: Customers are responsible for any customs duties or taxes imposed by their country.
- Restrictions: Certain products may have shipping restrictions due to international regulations.
Order Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number.
- Track Your Order: Visit our Order Tracking page and enter your tracking number.
Shipping Restrictions
Some products may have restrictions:
- Hazardous Materials: Items containing flammable materials may have shipping limitations.
- P.O. Boxes: Certain shipping methods may not deliver to P.O. boxes.
Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact Us: Notify us immediately at info@thestarjackets.com.
- Provide Details: Include your order number and any relevant information.
- Resolution: We’ll work with the carrier to resolve the issue promptly.
Shipping FAQs
For more detailed information, visit our FAQs.
